Support

How can we help?

Placeholder content

This page is maintained by the Cinexa team and is published as a placeholder. Final legal content must be reviewed by a qualified legal professional before being relied upon.

Cinexa is in active development. Documentation and self-serve help articles are being written as the platform stabilizes. In the meantime, use the resources below or contact the team directly.

Getting Started

Create your first project, add a story and run an AI analysis.

Troubleshooting

Common AI generation issues, retry options and credit checks.

Account & Billing

Manage your studio, members, roles and credit usage.

Talk to a human

If you're stuck, reach out via the Contact page and we'll help.

Reach the team

The fastest way to get a response right now is through the Contact page. Please include your account email and, where relevant, the project, scene or shot involved so we can help quickly.